General Terms

A. Acceptance

Open an account. Place a bet. Spin a reel. From that moment, these General Terms are the deal between you and Edmundston Casino.

Read these terms carefully before placing any bet. If you cannot accept them, you should not play.

These terms work alongside our Bonus Terms, Personal Data Policy, Cookie Policy, Player Protection, Anti-Money Laundering Policy and Age Policy. Together, they set the rules of the house.

B. Bonuses

Offers light up the strip, and every one of them comes with conditions. All promotions, including the welcome match, run under our Bonus Terms.

If a bonus rule and these terms point different ways on a bonus question, the Bonus Terms decide.

C. Governing law

This agreement is governed by Canadian law and by the provincial law of the place where you play. Disputes are heard by the courts competent under that law.

D. Complaints

Something not right? Tell us straight.

Something gone wrong? Send the details to mail@edmundstoncasino.app. Tell us your username, name the game or payment in question, note exactly when it happened, date plus time, and tell us the result you want.

We read every complaint and check it against our records and game logs. Then we reply by email with our answer and our reasons. Keep all your messages on that one address so the full history stays in a single thread.

E. Intellectual property

Edmundston Casino is ours: the name, the logo and the whole site, from layout to copy to artwork. Some pieces reach us under licence from partners. Each game remains with the studio that made it.

This site is built for your own personal play. Copying, scraping, reselling or adapting any of our content needs our written consent first.

F. Game rules, RNG and live games

The rules and payout table for every game appear on its info screen, so look at them before betting. Those rules are part of these terms.

Random number generators provided by the game studios power our slots and digital table games. Outcomes are random and are never adjusted according to how you play.

Live dealer tables are broadcast in real time from a studio. Whatever outcome the studio system records is final.

Malfunctions void plays. A game fault, a server problem or a dropped connection that disrupts a round makes the play void, and your stake comes back to you. A display error can't create a win the game never produced. If your connection cuts out mid-round, the server normally finishes it and the result shows up in your history.

G. Eligibility

To play here, all three must be true:

you are 19 or older;
you are in Canada when you play;
online gambling is permitted by the law where you are.

Where local law forbids it, this floor stays closed to you. Canadian law runs the show here: minimum age, proof of identity and controls against money laundering are all in force. Your identity and location get verified before a first deposit goes through. How do we keep minors out? See our Age Policy.

H. Changes to these terms

Rules can shift. Each update lands right here, stamped with its start date. Big changes also reach account holders through an email or a pop-up at login.

Play on past the start date and the updated terms bind you. Not on board with a change? Quit playing and write to us, and we will shut your account down when you ask.

I. One account per person

One player. One account. Extra accounts get closed, and any bonus or win connected to them can be wiped.

Register with true details: full legal name, birth date, where you live and an email inbox that is yours. Something changes? Update it fast.

Your password stays yours. Whatever happens on your login is treated as you. Suspect a stranger has been in your account? Write to us immediately.

J. Prohibited conduct

Keep it clean. On this strip, the following are off limits:

playing from outside Canada, or masking your location with a VPN or proxy;
letting bots, scripts or software place plays or bets on your behalf;
exploiting a game fault, or acting in collusion with other players;
playing with money that is someone else's or that comes from crime;
letting another person use your account, or opening one on someone else's behalf;
sending our team abusive or threatening messages.

Caught doing it? Affected bets may be voided, winnings held back, the account frozen or closed, and the authorities told whenever the law demands.

K. Deposits and withdrawals

All play is in Canadian dollars (CAD).

Deposit with: Interac e-Transfer, Visa, Mastercard, Apple Pay, PayPal, Payz (ecoPayz), eCheck and Bank Wire / Transfer. The minimum deposit is C$10.

Withdraw with: Interac e-Transfer, Apple Pay, PayPal, eCheck and Bank Wire / Transfer. No minimum withdrawal applies, and we impose no withdrawal limits.

Cash out fast: most methods land the money between one and four hours. A bank wire can stretch as far as 12 hours.

Zero fees from us on money in or money out. If your bank adds a charge, that one is out of our hands.

Funds must be paid in from, and returned to, payment methods you own. As our Anti-Money Laundering Policy explains, we may ask for identity or payment documents before a withdrawal is released. Deposits are intended for play. Moving money in and out with little genuine play may lead to further checks.

L. Limits of our liability

We take care in running the site, yet we cannot promise the lights will never flicker.

Outages, a faulty device, a dropped internet link, events no one here can steer, or you breaking these terms: losses from any of those are not on us. If a dispute arises, the ceiling on what we owe you is the contested sum sitting in your account.

These limits leave in place any liability that Canadian law prevents us from excluding, such as liability for fraud.